CP Restoration Services — Management System

Name	Role	Status	Today's Activity	Quota
Julius Velitario	Bureau Caller	Active	Auto-calculated	Live
Queen Jearel Cruz	Compliance Specialist	Starts 9/21	—	—
Romar Cabonegro	Dispute Operations	Active	12 files reviewed	On track
Czarinnah Corpuz	Dispute Operations	Active	8 disputes filed	On track
Bukunmi Aina	Paid Media	Active	3 campaigns running	$6.63 CPL
Dean Macaraeg	Customer Service	Active	22 client calls	55%
Krisha Velarde	Customer Service	Active	18 client calls	45%
Aliah Shanne Felias	Interim Ops / Bureau	Active	Multi-role	Monitoring

Client ID	Name / Dates	Category	Status	Deadline	Last Dispute	Actions
Loading clients...

Date	Sales Rep	Customer	Client ID	Package	Original Price	Discount	Final Price	Commission	Payment	Status
No sales recorded yet. Click + Record Sale to log the first sale.

Sales Rep	Sales Count	Original Total	Discounts Given	Final Revenue	Commission Earned	Avg Sale Value
No sales data yet.

Name	Phone	Source	Status	Rep	Last Contact	Notes
No leads yet. Add your first lead above.

Rep	Mon	Tue	Wed	Thu	Fri	Total	Base Pay Status
No sales reps currently active. Connect RingCentral to auto-populate dials.

Client ID	Client Name	Round	Bureau	Items Disputed	Status	Last Action	Actions
Loading dispute files...

Caller	Mon	Tue	Wed	Thu	Total	Quota %
Julius Velitario	8	7	9	9	33	73%
Aliah Shanne Felias	6	5	7	6	24	53%
Lyslejane Ogue	5	6	4	7	22	49%

Date	Caller	Client ID	Bureau	Action Type	Agent ID	Reference #	Outcome	Points
No bureau actions logged yet.

Client ID	Client Name	Package	Issued	Signed	Status	Action
No contracts issued yet. Click + Issue Contract to Client to send a contract for e-signature.

Client ID	Name	Package	Amount Paid	Items Total	Items Removed	Refund Amount	Status	Approved By
No refund requests on file.

Client ID	Name	Platform	Login Email	Last Checked	Status	Issue / Notes
No login audits logged.

Date	Client	Bureau	Accounts Reviewed	Discrepancies	Items Removed	Audited By	Status
No bureau audits logged.

Rep	Today's Dials	Status	Action
No sales reps on file. Log dial counts below.

Caller	Points This Week	Status	Flag
Julius Velitario		—
Lyslejane Ogue		—
Queen Jearel Cruz		—

Date	Employee	Department	Violation	Action Taken	Logged By
No violations logged.

Client ID	Client Name	Gov. ID	SSN Card	Proof of Address	3 Agreements	Payment	Bureau Logins	Status	Action
No clients reviewed yet. Click + New Client Review to begin.

Client ID	Client Name	Equifax	Experian	TransUnion	Verified By	Date	Notes	Action
No login verifications logged yet.

Client ID	Client Name	Dedicated Email	EQ Updated	EX Updated	TU Updated	Tested	Setup By	Date
No email setups logged yet.

Payment Management

Collected This Month

$0

Overdue

$0

Financing Plans Active

0

Payments Due This Week

0

Accept New Payment

Select payment method and enter client details below. All payments are logged automatically.

Client ID *

Client Name

Payment Amount *

Reference / Confirmation #

Payment Method

Notes

Payment Method

💚

Zelle

cprestorationsvcs@gmail.com

💵

Cash App

$CPRestoration

💳

Credit Card

Via secure portal

🏦

In-House Financing

$750 down + $292/mo

Payment History

Date	Client ID	Client Name	Amount	Method	Type	Status	Ref #
No payments recorded yet.

⚠️ Financing Rule: If a client misses a $292 monthly payment their file is automatically PAUSED. Work stops until payment is received. Resume only after payment is confirmed.

Financing Plans — Active

Client ID	Name	Start Date	Down Paid	Payments Made	Remaining	Next Due	Status
No active financing plans.

Training Center

📞

Bureau Calling 101

How to call Equifax, Experian, and TransUnion — step by step verbal dispute process, fraud alert removal, and status tracking.

Not started

🎓 Start Training

💰

Sales Training — Credit Repair

Full sales script, objection handling, the funding consultation script, and how to close Standard and Express packages.

Not started

🎓 Start Training

✅

Compliance Procedures

FCRA, CROA, contract management, refund processing, client login verification, and bureau account auditing.

Not started

🎓 Start Training

🗂️

Dispute Operations

How to analyze credit reports, build dispute strategies, prepare letters, file CFPB complaints, and manage client files.

Not started

🎓 Start Training

🎧

Customer Service

De-escalation techniques, how to handle angry clients, dispute status updates, and HubSpot CRM logging procedures.

Not started

🎓 Start Training

💻

Systems & Tools

HubSpot CRM, GoTo dialer, DisputeFox, Credit Repair Cloud, Hubstaff, Google Workspace, and this management system.

Not started

🎓 Start Training

📄

How to Read Your Credit Report

Learn what is on your credit report, what each section means, and how to identify items being disputed on your behalf.

▶ Watch Tutorial

🔄

The Credit Repair Process

Step by step walkthrough of how CP Restoration Services works on your file from enrollment to completion.

▶ Watch Tutorial

📊

Understanding Your Timeline

Bureau investigation timelines, what to expect at each stage, and how to check your file status in this portal.

▶ Watch Tutorial

🏦

Building Credit After Repair

How to keep your score high after disputes are complete, authorized user accounts, secured cards, and credit builder loans.

▶ Watch Tutorial

📋 Client Onboarding Form — Share with Clients

After closing a sale, send this link to your client. They fill out their personal info, choose their package, list dispute items, upload documents, and e-sign the agreement — all in one place.

https://portal-cprestorationsvcs.com/client-onboarding.html

🔗 Open Client Form

RingCentral Integration

Credentials loaded. Setup prepared by Jason Crown for Bukunmi Aina — September 2026. Do NOT share Client ID, Client Secret, or JWT Token with anyone other than Jason Crown.

🔐 API Credentials

App Server URL

Account Phone Number

Client ID

Client Secret

Environment

App Name

JWT Token

eyJraWQiOiI4NzYyZjU5OGQwNTk0NGRiODZiZjVjYTk3ODA0NzYwOCIsInR5cCI6IkpXVCIsImFsZyI6IlJTMjU2In0.eyJhdWQiOiJodHRwczovL3BsYXRmb3JtLnJpbmdjZW50cmFsLmNvbS9yZXN0YXBpL29hdXRoL3Rva2VuIiwic3ViIjoiMjgzOTQwMDAyNyIsImlzcyI6Imh0dHBzOi8vcGxhdGZvcm0ucmluZ2NlbnRyYWwuY29tIiwiZXhwIjozOTM3NDkzMDgxLCJpYXQiOjE3OTAwMDk0MzQsImp0aSI6IklmQ1A4eGRTUS1pMVRPVEVCSkx0SEEifQ.gNcv1NcaQu7RXZj1KUmA_wThHW-mZVgsIM8U_h3R3Np87q50x9hpWdANrla4MaB7UUZH0R_3roJHYdwkIN6b6nG_snAEnzllhrlxQt7iNMUGobXm1qtIvKRdrWyKuPABi7RVasGk0bULN91UwOku1pHWDilv6kPo_hIbL2Uazeu3Nf-PoNUN77RVaut-c8afXy6EgW9_SKwqKZ-DGkC4J_jQFO7erGKU-kPleIAORe6eBRgwoC0QC3m7RqRYvnbrO6yQtVSifqmAKzMI_AoKO-m8LkOs4EnwSQG4moS0J0gKTdxEnVqXTNvM5Q_426d9F-URtfj08_37jHHXnzzjuQ

✅ Required Permissions

Read Accounts

See all extensions and users

Read Call Log

Pull call records and dial counts

Read Call Recording

Access call recordings

Webhook Subscriptions

Real-time call notifications

Read Presence

See who is on a call right now

Time	Rep	Ext	To Number	Duration	Result	Direction
Click ↻ Sync Now to load call log data by rep.

Date / Time	Rep	To Number	Duration	Recording
Click Load Recordings to display call recordings.

Rep	Mon	Tue	Wed	Thu	Fri	Weekly Total	Status
Quota data loads after sync.

🔑 Employee Password Management

Admin only. Generate and reset employee passwords here. Employees cannot change their own passwords or roles. Send the new password to the employee via their @mycprteam.com email.

👥 Employee Accounts

Name	Email	Role	Status	Current Password	Actions

📣 Broadcast Center

Send email or SMS to all 1,324 clients at once — or filter by package. Powered by SendGrid (email) and Twilio (SMS).

✏️ Message

Channel

📧 Email 💬 SMS 📧💬 Both

Subject Line *

Message *

PREVIEW — Sample: Maria Johnson (CPR-00042, Standard)

👥 Audience

Send To

1,324

recipients

📧 Email: free (SendGrid)
💬 SMS: 1,324 x $0.0079 = ~$10.46

📅 Schedule

Send immediately Schedule for later

Date/Time	Channel	Subject	Audience	Sent	Status
No broadcasts sent yet.

Reports & Analytics

Total Clients (All Time)

7,000+

Avg Deletion Rate

80%

Meta CPL

$6.63

Bukunmi Week 1

Backlog Files

4,000+

Weekly Summary

Week	New Clients	Revenue	Disputes Filed	Bureau Actions	CS Tickets
Sep 14-20	0	$0	—	33 pts	—
Sep 7-13	0	$0	—	—	—

📝 New Client Onboarding

Complete all sections below. The client must e-sign the service agreement at the bottom before the file is activated. All fields marked * are required.

1️⃣

Client Info

📋

Dispute Items

2️⃣

Documents

3️⃣

Bureau Logins

4️⃣

E-Sign Agreement

✅

Confirm

Step 1 — Client & Sale Information

Sales Agent Name *

Referral Source *

Package *

📦 Express Package — $3,999 total | Turnaround: 60 business days or less

Personal Information

First Name *

Middle Name

Last Name *

Date of Birth *

Phone Number *

Email Address *

Full Address (Street, City, State, ZIP) *

Social Security Number

⚠️ This information is encrypted and stored securely. Never share or screenshot SSN data.

Social Security Number *

Confirm SSN *

Agent Notes (credit situation, disputes, background)

Payment Details

Payment Method *

Amount Collected Today *

Payment Reference # (if any)

Step 2 — Items to Be Disputed

List every negative item the client wants disputed. These will appear in the service agreement and be used to calculate any future refund. Be specific — include creditor name, account type, and which bureau(s) it appears on.

Quick Add Common Items

Add Item Manually

Creditor / Account Name *

Item Type *

Balance / Amount

Bureau(s): Equifax Experian TransUnion

Items Added 0

Minimum 1 item required to proceed

No items added yet. Use Quick Add or the form above.

📋 The client must read and e-sign all three documents below before the file is activated. Each document requires a separate signature.

1

CP Restoration Services — Notice & Security Agreement

Client obligations, required documents, and key guidelines

Unsigned

CP RESTORATION SERVICES NOTICE

Dear Valued Client, Welcome to CP Restoration Services! Congratulations on taking a significant step towards improving your credit and regaining control of your financial future.

Our Commitment to Credit Restoration. We are dedicated to the removal of negative accounts, including but not limited to: Late Payments, Charge-Offs, Repossessions, Bankruptcies, Hard Inquiries, High Debt Accounts, and Student Loans.

Items to Be Disputed for This Client. The following specific negative items have been identified and will be disputed on behalf of the client:

Complete Step 2 (Dispute Items) to populate this section.

Total items listed for dispute: 0. Refund calculation is based on items listed above — value per item = package price ÷ total items listed. Please note that while these items may be removed from your credit profile to help you build better credit, you remain responsible for the underlying debt.

Customer Obligations Upon Signing Up. To avoid any delays with your service, please ensure the following requirements are met within 7 business days from the date of signing up, before the service can begin:

Required Documents and Logins:
1. Valid Driver's License or Government-Issued Photo ID
2. Proof of Address — Bank Statement or Utility Bill showing your name and address
3. Social Security Card photo, W-2, 1099, or paystub showing your name and SSN
4. Credit Reports within 30 days (TransUnion, Experian, and Equifax)
5. Logins for: Credit Karma (free version), Experian (username, password, security answer and pin), Equifax (username and password), Service TransUnion (username, password, security answer)

Any delay in providing these documents and logins will result in a delay in starting your service.

Do Not Interact with Creditors. Do not contact or message creditors. Do not log into your creditors' accounts. Do not make any payments on credit cards included in the service. Interacting with creditors may substantially delay or disrupt ongoing disputes. Both creditors and credit bureaus monitor your actions, and any contact with your creditor will automatically invalidate the Money-Back Guarantee.

You Cannot Change Your Passwords. If you need to change your login credentials for any reason, please notify us immediately at (855) 327-5847 (Monday through Friday, 9 AM - 5 PM). Changing your credentials halts the process of updating your file and processing disputes. This will automatically cancel the Money-Back Guarantee.

By signing this notice, Client confirms they have read, understood, and agree to comply with all guidelines above.

Electronic Signature — Notice & Security

Full Legal Name *

Date *

Signature:

I confirm I have read and agree to the CP Restoration Services Notice & Security Agreement. This e-signature is legally binding.

2

CP Restoration Services — Service Agreement

Credit restoration agreement, fee schedule, CROA disclosure, and right of cancellation

Unsigned

CP RESTORATION SERVICES SERVICE AGREEMENT

I hereby enter into the following agreement with CP Restoration Services:

• To evaluate the Customer's current credit reports as listed with applicable credit reporting agencies and to identify inaccurate, erroneous, false, or obsolete information.
• To advise the Customer as to the necessary steps to be taken on the part of the Customer in conjunction with CP Restoration Services, to dispute any inaccurate, erroneous, false, or obsolete information contained in the Customer's credit reports.
• To prepare all necessary correspondence in dispute of inaccurate, erroneous, false, or obsolete information in the Customer's credit reports.
• To review credit profile status from the credit reporting agencies such as: Experian, Equifax, and TransUnion.

Fee Schedule:
Full Service Express: Comprehensive and expedited service — 60 business days or less turnaround. One-time payment: $3,999.00
Full Service Standard: Thorough service — 120 business days or less turnaround. One-time payment: $2,499.00
Full Service Financing: $750 down payment + $292 for 6 months. Provides flexibility in budgeting without the full upfront cost.
Per Item Pricing: Per Inquiry, per bureau: $50.00 | Per Account, per bureau: $250.00 | Per Bureau: $1,000.00

Authorization for Credit Restoring Action. I authorize CP Restoration Services and its staff to review my credit reports, communicate with credit bureaus on my behalf, and take all necessary action to dispute inaccurate, erroneous, false, or obsolete information.

Consumer Credit File Rights Under State and Federal Law (CROA Disclosure). You have a right to dispute inaccurate information in your credit report by contacting the credit bureau directly. There is no fee for this. A credit repair organization cannot perform for you services that you have the right to do yourself for free. You have a right to sue a credit repair organization that violates the Credit Repair Organizations Act. The law prohibits deceptive practices by credit repair organizations.

Right of Cancellation. You may cancel this contract without penalty or obligation at any time before midnight of the third business day after the date on which you signed the contract. If you cancel, any payment made by you under this contract must be returned within 10 days following the credit repair organization's receipt of your cancellation notice. To cancel, mail or deliver a signed, dated copy of this cancellation notice to CP Restoration Services at cprestorationsvcs@gmail.com.

By signing, Client acknowledges reading and agrees to all terms of the CP Restoration Services Service Agreement including the fee schedule, CROA disclosure, and right of cancellation.

Electronic Signature — Service Agreement

Full Legal Name *

Date *

Signature:

I confirm I have read and agree to all terms of the CP Restoration Services Service Agreement including the fee schedule, CROA disclosure, and right of cancellation. This e-signature is legally binding.

3

CP Restoration Services — Refund Policy

Money-back guarantee terms, refund eligibility, and client satisfaction commitment

Unsigned

CP RESTORATION SERVICES REFUND POLICY

Client Satisfaction Commitment. At CP Restoration Services, we take great pride in the satisfaction of our clients. Our primary goal is to establish direct contact with the credit bureaus and advocate on your behalf.

Refund Eligibility — Paid-in-Full Clients. A refund is applicable only if services are paid in full within thirty (30) days of signing up. The money-back guarantee does not apply to clients who utilize split payments, financing, or payment plans, unless otherwise stated in this agreement. Refunds, if approved, will be prorated based on disputed items that have not been successfully removed.

Standard Full Service: If accounts or inquiries included in the service are not removed within 120 business days, a prorated money-back guarantee applies. If any item disputed by CPR is returned as verified, the timeline is extended to 150 business days.

Express Full Service: If accounts or inquiries included in the service are not removed within 60 business days, a prorated money-back guarantee applies. If any item disputed by CPR is returned as verified, the timeline is extended to 90 business days.

Financing / Payment Plan Clients. Refund eligibility exists only if all scheduled payments are made on time and consistently. A one (1) week grace period is permitted for each scheduled payment. Any payment made after the grace period immediately voids all refund eligibility. Financing clients may be eligible for up to 50% of the prorated refund amount if all conditions are met. Failure to remain current on payments results in automatic forfeiture of any refund rights.

Nonrefundable Administrative Fee. A nonrefundable administrative fee of $200 will be deducted from all approved refunds, regardless of payment method. This covers pre-service costs, account setup, compliance preparation, and administrative processing.

Refund Request Process. Upon receipt of a refund request, CPR will conduct a comprehensive review of the client's file including items disputed, items unresolved, and compliance with payment history and contract terms. A determination will be issued within 2 to 3 weeks following completion of the review.

If Eligible: A prorated refund will be issued and the client's file will be closed.
If Client Declines Refund: CPR will proceed with 6 additional rounds of dispute.
If Ineligible for Refund: CPR will at the client's discretion close the file or continue service.

Clients are not permitted to cancel services in order to "wait out" the refund timeframe. Cancellation before the applicable timeframe has fully elapsed forfeits all refund rights.

Electronic Signature — Refund Policy

Full Legal Name *

Date *

Signature:

I confirm I have read and agree to the CP Restoration Services Refund Policy including all eligibility terms, the $200 nonrefundable administrative fee, and the conditions for financing clients. This e-signature is legally binding.

👤 New Employee Onboarding

Complete all sections below. The employee must e-sign the Employment Application and Non-Compete & Confidentiality Agreement before they can be activated in the system.

1️⃣

Personal Info

2️⃣

Employment Details

3️⃣

Documents & IDs

4️⃣

E-Sign Agreements

✅

Confirm

Step 1 — Personal Information

First Name *

Middle Name

Last Name *

Date of Birth *

Phone Number *

Email Address *

Full Home Address *

City & Country *

Skype / WhatsApp / Viber

Emergency Contact Name & Phone

📋 The employee must read and e-sign both documents below before being activated.

1

Employment Application

Official employment application and contractor agreement

Unsigned

CP RESTORATION SERVICES — EMPLOYMENT APPLICATION

This Employment Application is completed in connection with a position as an Independent Contractor with CP Restoration Services ("Company"). All information provided in this application is true and complete to the best of my knowledge.

Position Applied For: As indicated in Step 2 of this onboarding form.

Compensation Structure:
• Sales Representatives: $100 per week base (paid only when 100 verified dials per day requirement is met). Commission of 10% per enrolled client REPLACES the base — you receive commission OR the base, never both. Uncapped commission.
• Bureau Callers: Weekly rate based on agreement. Minimum 45 verified points per week required to receive base pay.
• All other roles: Weekly rate as agreed. Payment released every Friday via PayPal or Wise.

Probation Period: All new hires are subject to a 30-day probationary period at the agreed probationary rate. Performance is evaluated at the end of 30 days and compensation is subject to renegotiation based on output, accuracy, and contribution.

Performance Standards: Failure to meet weekly quotas, missing mandatory meetings without advance notice, or any conduct detrimental to CP Restoration Services or its clients may result in immediate termination without additional compensation.

Independent Contractor Status: I understand that I am engaged as an independent contractor and not an employee. I am responsible for my own taxes and benefits. CP Restoration Services is not responsible for withholding taxes on my behalf.

Data Security: I agree to maintain strict confidentiality of all client information, company procedures, client lists, software access, proprietary systems, and business strategies. Any breach of client data or company information may result in immediate termination and legal action.

Work Hours: I confirm I am available to work US Eastern Time hours Monday through Friday as required by my role. I understand that overnight Philippines time hours are required for most roles.

By signing this application, I confirm all information provided is accurate and I agree to all terms stated above.

Electronic Signature — Employment Application

Full Legal Name *

Date *

Signature:

I confirm all information in this application is accurate and I agree to all employment terms stated above. This e-signature is legally binding.

2

Non-Compete & Confidentiality Agreement

Protection of company information, client data, and business relationships

Unsigned

CP RESTORATION SERVICES — NON-COMPETE & CONFIDENTIALITY AGREEMENT

This Non-Compete and Confidentiality Agreement ("Agreement") is entered into between CP Restoration Services ("Company") and the undersigned contractor ("Contractor").

1. CONFIDENTIAL INFORMATION. Contractor acknowledges that during the course of engagement with CP Restoration Services, Contractor will have access to and become acquainted with confidential and proprietary information including but not limited to: client lists, client contact information, Social Security Numbers, credit report data, dispute strategies, software systems, login credentials, CRM data, pricing structures, sales scripts, training materials, operational procedures, and business strategies ("Confidential Information").

2. NON-DISCLOSURE. Contractor agrees to hold all Confidential Information in strict confidence and not to disclose, share, reproduce, copy, forward, or use any Confidential Information for any purpose outside of the performance of duties for CP Restoration Services. This obligation survives termination of the engagement for a period of two (2) years.

3. NON-COMPETE. During engagement and for a period of twelve (12) months following termination of the engagement for any reason, Contractor agrees not to: (a) directly or indirectly solicit or contact any client of CP Restoration Services for the purpose of providing competing credit repair, dispute processing, or financial services; (b) establish, operate, or participate in any competing credit repair business using knowledge or materials obtained from CP Restoration Services; (c) recruit or solicit any CP Restoration Services employees or contractors to leave the Company.

4. CLIENT DATA PROTECTION. Contractor shall never: share client Social Security Numbers, dates of birth, credit report data, or any Personally Identifiable Information (PII) with any third party; save, screenshot, or store client data on personal devices beyond what is required to perform job duties; use client information for any purpose other than performing agreed services for CP Restoration Services.

5. RETURN OF INFORMATION. Upon termination of the engagement for any reason, Contractor shall immediately return or destroy all Company materials, client data, software access, login credentials, and Confidential Information in Contractor's possession.

6. REMEDIES. Contractor acknowledges that breach of this Agreement will cause irreparable harm to CP Restoration Services for which monetary damages would be inadequate. CP Restoration Services shall be entitled to seek injunctive relief and any other legal remedies available, including recovery of attorneys' fees and costs.

7. GOVERNING LAW. This Agreement shall be governed by the laws of the State of Florida. Any disputes shall be resolved in Broward County, Florida.

By signing below, Contractor acknowledges reading, understanding, and agreeing to all terms of this Non-Compete and Confidentiality Agreement.

Electronic Signature — Non-Compete & Confidentiality Agreement

Full Legal Name *

Date *

Signature:

I have read, understood, and agree to all terms of this Non-Compete and Confidentiality Agreement. I understand violation may result in legal action. This e-signature is legally binding.

⏱️ Time Tracker

🟢

Clock In / Clock Out

Employee Name

Task / Department

00:00:00

Not clocked in

🔒 Auto clock-out: 5 min inactivity
📸 Screenshots: Every 10 min while clocked in
⚠️ Denied screenshots: Flagged as suspicious

Today's Stats

Hours Today

0.0

All employees

Sessions Today

0

Clock ins

Hours This Week

0.0

Active Right Now

0

Clocked in

Currently Clocked In

No one clocked in yet.

Time Log —

Employee	Date	Clock In	Clock Out	Duration	Task	Status
No time entries yet. Employees clock in above.

Weekly Hours Summary

Employee	Role	Mon	Tue	Wed	Thu	Fri	Total Hours	Status
Julius Velitario	Bureau Caller	8.0	7.5	8.0	8.0	—	31.5	On Track
Romar Cabonegro	Dispute Ops	8.0	8.0	7.0	8.0	—	31.0	On Track
Czarinnah Corpuz	Dispute Ops	7.5	8.0	8.0	7.5	—	31.0	On Track
Dean Macaraeg	Customer Service	8.0	7.0	8.0	8.0	—	31.0	On Track
Bukunmi Aina	Paid Media	8.0	8.0	8.0	8.0	—	32.0	On Track

Weekly Payroll Calculator

Calculates weekly pay based on hours logged and agreed rate. Sales reps are calculated separately based on dials and commission.

📅 Pay period: Monday to Friday. Payments released every Friday via PayPal or Wise.

Employee	Role	Hours	Rate/Week	Quota Met?	Pay This Week	Payment Method
Julius Velitario	Bureau Caller	31.5 hrs	$200	73% quota	Partial — review	Wise
Romar Cabonegro	Dispute Ops	31.0 hrs	$200	✅ Met	$200.00	Wise
Czarinnah Corpuz	Dispute Ops	31.0 hrs	TBD	✅ Met	TBD	PayPal
Dean Macaraeg	Customer Service	31.0 hrs	TBD	✅ Met	TBD	Wise
Bukunmi Aina	Paid Media	32.0 hrs	TBD	✅ Met	TBD	Wise

💰 Sales Rep Pay Rule

Commission REPLACES base pay. If a rep closes a sale they receive commission (10% of package) — not the $100 base. $100 base is only paid in weeks with zero sales but 100 verified dials per day every day.

📸 Screenshot Monitor

Screenshots are captured automatically every 10 minutes while an employee is clocked in. The first screenshot is taken 2 minutes after clock-in. If an employee denies the screenshot request it is automatically flagged as suspicious activity in the Admin Override tab.

⚠️ Inactivity Auto Clock-Out: If no mouse movement, clicks, or keyboard activity is detected for 5 minutes the employee is automatically clocked out and the session is flagged. A warning appears at 4 minutes giving them 60 seconds to confirm they are still working.

No screenshots captured yet. Screenshots are taken automatically every 10 minutes while an employee is clocked in.

Admin Override — Manual Time Entry

Jason only. Use this to correct missed clock-ins, adjust hours, or add entries for employees who forgot to log their time.

Employee

Date

Task

Clock In Time

Clock Out Time

Reason for Manual Entry

Suspicious Activity Flags

⚠️ The system automatically flags entries where an employee clocks in but logs no activity, or where hours are logged but quota metrics show no output. This prevents time theft.

Employee	Date	Hours Logged	Output	Flag
No flags this week.

SendGrid — Email Configuration

⚠️ Note from Bukunmi: The API key changes on page reload. Have Bukunmi send the current test API key right before you click Verify. Do NOT use the key below if the page has been reloaded since it was provided.

📡 SMTP Configuration

SMTP Server

Username

Port — TLS (recommended)

Port — SSL

Port — Unencrypted (not recommended)

Encryption

API Key Password ⚠️ Get fresh key from Bukunmi before pasting

Last provided key (may be expired): 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

From Email

From Name

📋 What SendGrid Powers

📨 Client Welcome Emails

Sent automatically when a new client is onboarded

📊 Status Update Emails

Monthly progress reports sent to active clients

⚠️ Dispute Response Alerts

Notifies clients when bureau responses come in

💰 Payment Receipts

Confirmation emails sent after each payment

📋 Compliance Notices

Required CROA disclosures and agreement copies

🎓 Training Reminders

Sends training links to new employees on hire

Date / Time	To	Subject	Type	Status
No emails sent yet. Verify the connection and send a test email to begin.

📥 Employee Applications

Applications submitted through the employee onboarding link appear here for your review. Approve to activate the employee or decline to send a rejection.

🔗 Copy Application Link to Share with Candidates

Share this link: https://portal-cprestorationsvcs.com/index.html

Pending Review

0

Approved

0

Declined

0

Total Received

0

Pending Applications

Loading applications...

Name	Position	Email	Rate Expected	Submitted	Status	Actions
No applications yet.

Date	Amount	Method	Status
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📱 SMS Verification Inbox

This inbox receives SMS verification codes sent to the CP Restoration virtual number. Register +1 (754) 266-0042 on all client FTC and bureau accounts. Codes appear here within seconds. ✓ Twilio connected — Account ACb88dd703

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